Why can't I update Windows 10?

Episode 1388 (2:10:39)

John from Los Angeles, CA
Windows 10

John is trying to update Windows 10, but he gets an error message that says it cannot connect to the update servers. Leo says that it seems to be an ongoing issue with many Windows 10 users. Microsoft has a troubleshooter online that can help solve that issue. Some have solved it by uninstalling the network card and letting Windows 10 reinstall it. Leo says that going to the Windows Update page at WSUS is a workaround.