Bill has a Sony Smart TV, and it has to be rebooted pretty often due to the computer crashing. Leo says this is why the industry doesn't need a computer inside of everything. A TV shouldn't need to be rebooted, so that points to something being wrong with the TV. Sony may have a reboot procedure that can wipe it and reinstall the OS. Since it runs Android TV, there should be a way to do it, but the question is how. Only Sony can tell him that.