Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch George from Houston, TX Comments

George bought some music from Walmart, but he can't play them anymore because the copy protection servers have been shut down. Leo says that this is the reason not to buy copy protected music. These are unplayable sadly, but there may be a way to strip out the DRM. George should Google "strip WMA DRM" or "Strip WMA copy protection." It may seem like he bought the music, but if he looks at the terms of service, he technically rented it.

Leo says there's a good case to be made for him to ethically strip out the copy protection. That would make him a pirate, and that's why the music industry is moving away from copy protection.

The chatroom says FairUse 4 WM may work. There's another article from Lifehacker about converting protected wma files to mp3.

Photo: Santeri Viinamäki [CC BY-SA 4.0], via Wikimedia Commons

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Jennifer from Realto, CA Comments

Jennifer gets a boot error when she turns on her computer. Leo says that it's likely that her hard drive has died. Leo says the good news is that hard drives are cheap to replace and really easy to install. Also, since Jennifer had upgraded to Windows 10, all she needs to do is download and install Windows 10 with the media creation tool and a thumb drive. A solid state drive would speed things up too. She should make sure to get one with the same kind of connector. It could be SATA or IDE, so she should bring the bad hard drive with her. This is why backing up is such a blessing.

Photo by Evan-Amos (Own work) [CC BY-SA 3.0 or GFDL], via Wikimedia Commons

Watch Donald from Winnipeg, MB CAN Comments

Donald has an Acer Aspire PC running Windows Vista and he's getting a steady blinking light. Leo says that the blinking can mean something. It's like the "Power On Self Test." The motherboard battery may have died, and the light is telling him to replace it. That's the cheapest and easiest fix. If that doesn't fix it, he should look at his desktop power cord. Then he can move on to the power supply.

Photo by m lobo (Acer Aspire One D250) [CC BY-SA 2.0], via Wikimedia Commons

Watch Sandy from Orange County, CA Comments

When Sandy tries to stream Netflix on her Sony Smart TV, the app crashes. Leo suspects that the app has become corrupted, and it appears to be a common problem on Bravia TVs. A refresh of the firmware should solve the problem. The OS in Smart TVs is terrible, though, which is why Leo always recommends using a Roku, Apple TV, or even the PlayStation to stream Netflix.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Lester from Menefee, CA Comments

Lester is looking to buy the LG V20 smartphone since he doesn't want to wait until March for the Google Pixel XL. Leo says based on the specs and reviews from people he trusts, it's a very nice phone. It has better battery life and a great camera. The Samsung Galaxy S7 is another alternative if he doesn't feel burned by the Note 7 debacle. LG makes really nice phones, so he really can't go wrong with it.

Watch Albert from Compton, CA Comments

Albert wants to know what smart watch is best for running. Leo says that for the recreational runner, the Fitbit is great. Many are also using the Samsung Gear. Leo also recommends not turning his back on the Apple Watch, as it finally has GPS built in. The pro runners tend to use Garmin, TomTom, and Polar. The Forerunner is best for those training for marathons.

Watch Sundar from Maryland Comments

Sundar recently switched to T-Mobile with his Samsung Galaxy Note 4. He's worried that he isn't get the security updates since the phone was from another service. Leo says he'll need to go into his phone settings and change the APN settings. T-Mobile has directions on how to do that here. He should understand that a Note 4 is an older phone and he may not get them anyway.