Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Jay from Chicago, IL Comments

Jay has an old pair of Bose headphones and they make his ears really hot. How can he avoid that? Leo says that in-ear monitors are better because they do the right kind of isolation without that overheating. They can also impact the hearing of a young person, though, so he would advise not using them very often. The best are Etymotics. They are flanged, so they go deep in your ears.

They also make a kids version called EtyKids, and they're engineered to lessen the audio impact on your ears. Jay can get them for $39 on Amazon. AKG K240s are also a good option. The chatroom advises going to The WireCutter for reviews, and Leo advises Headphones.com for good reviews too.

Watch Mary from Lisbon, ND Comments

Mary bought an Acer RT-AC3200 and she's having trouble with it. All her devices were disconnected from the 2.4Ghz band. The 5Ghz band is OK. It isn't congestion either because she lives out in the country. She's rolled back her firmware and Asus even sent her another modem. Leo says that sometimes the antennas may loosen and that could cause connection issues. Leo has had similar issues and it may be that the band gets overloaded and drops out everything. It could also be interference from the house itself. It could be radio interference that resonates close to the 2.4 Ghz band.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Randy from San Juan Capistrano, CA Comments

Randy wants to buy a new, pre-5K 27" iMac for $1,000. Good deal? Leo says if it's a pre 5K it should have a pretty hefty discount, and Leo says that is a pretty good deal. So Leo recommends buying it. The processors aren't really that much better with the modern versions. The resolution on the screen is the major difference. He can save a lot of money going with the pre 5K model.

Watch Lynn from Yorba Linda, CA Comments

Lynn gave an iPhone 6 Plus to her dad and he loves it. Now she wants to get him a computer for Christmas and he wants a desktop. Leo says at her father's age, he really doesn't need a Windows or Mac desktop. Leo recommends the Chromebox. It's a desktop version of the Chromebook. It'll be far easier for him. With new versions able to support Android apps, it's a great bargain.

Another option is the Intel NUC. It's a tiny, hockey puck sized computer that you can connect everything to. It's essentially the Mac Mini for Windows. It has an i5 processor, 8GB RAM, and 256GB SSD. Ideal for a retired computer technician.

Watch Yogi from Long Beach, CA Comments

Yogi uses a text file to store all his passwords. It's encrypted, and his passwords are randomly generated. He then cuts and pastes the password to enter it. Is that safe? Leo says yes. If his computer has a key logger, it can't read a cut and paste like it can his typing. An easier way, though, would be a password manager like LastPass or 1Password. Steve Gibson also has a password generator at grc.com/passwords

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Carlton from Hendersonville, NC Comments

Why did Apple delay the Airpods? Leo said that there's a limited supply to go out before Christmas and the rest will get their's next month. The main issue is that manufacturing them at scale has proven to be more of a challenge. They are technically complex. The same happened to the Apple Pencil -- they sold out quickly and people had to wait because supplies were limited. With any luck, Apple could send them sooner, rather than later.

Watch Billy from Oxnard, CA Comments

Billy is getting Beats Bluetooth headphones for Christmas. What peripheral can he connect to his vinyl record player in order to use them? Leo says most modern amps have Bluetooth support built-in. If his existing receiver doesn't, there are plenty of third party Bluetooth transmitters that will do it. Amazon is filled with them for around $15. He should be warned that the audio quality won't be all that great, though. Bluetooth audio simply isn't all that great, no matter how good the headphones are, because the dynamic range of the music is highly compressed to make the bandwidth. There's a new standard called aptX that is supposed to be very good, though.

Watch Artie from Beaumont, TX Comments

Artie is getting his son a Chromebook for Christmas. How can he keep it safe from computer viruses? Leo says that Chromebooks are relatively virus free, so he won't have to worry about that. To keep his kids safe online, Leo advises OpenDNS and their parental filters.

Watch Stuart from Chino, CA Comments

Stuart wants to know about the Samsung Galaxy Note 7 and why it was taken off the market. Leo says it was taken off the market because of exploding batteries and Samsung is pushing out an update this week that will render any remaining Note 7s useless unless they are plugged in. The Samsung Galaxy S7 is just as good, and the S8 is coming out this Spring. Sadly, the Note brand is so damaged, it's unlikely we'll see another one. But that doesn't mean Samsung won't make another phone with that size screen. They just won't call it a Note. The OnePlus 3T is 5 1/2".