Sally has a cable bundle with a billed shared speed of 300 Mbps. She doesn't think she's getting that, though. Leo says she probably isn't, at least not all the time. The key is the phrase "up to." Sally can run SpeedTest.net to see what she actually gets.
Sally is looking at a bundle with Frontier instead. They're offering 30Mbps and it's not shared. Leo says that technically everything is shared and it won't be a guarantee it'll be better. In fact, the internet will always slow down around 7pm when everyone is streaming netflix. Frontier doesn't have a good reputation since they took over Verizon. Leo thinks she should stick with what she has.