Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Alan from Honolulu, HI Comments

Alan set up his RAID backup and his drive failed. Then a second failed. And now he lost everything. Alan paid a drive backup company to rebuild his RAID and get the data and he got it all back. But it cost him $11,000 to do. OUCH. Lesson painfully learned.
Leo says that while a backup RAID is a good idea, it's only one link in the backup chain. You really need to adopt a 3-2-1 backup strategy, three backups, on two different media, one off site.

With photos and videos, what are good cloud backup options? Leo says that cloud backup is important, but it may not be the ideal solution if you have a lot of media to back up.

Watch Bruce from Irvine, CA Comments

Bruce does a lot of writing and traveling, and he's wondering if a Chromebook is a good option or should he bite the bullet and get a Surface Pro. Leo says that if you don't really need all that functionality, a Surface may be overkill. The Chromebook, by contrast is ideal for what Bruce does. It's secure, You backup your data to the cloud, and it's ideal for VPNs, which is what Bruce needs.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch John from Mission Viejo, CA Comments

John is trying to run Windows Defender and it's been turned off in Windows 8.1. How can he turn it on? Leo suspects that since John is running Malware Bytes as well, that it is blocking Defender from being turned on. Leo says first, you don't want to run two different antivirus software. Often they see each other as a virus and frankly, they fight each other. So make sure you only run one. Also, Microsoft's own AVS is adequate to do the job. The real key to defend your computer is to modify your behavior. Always keep your OS up to date, and avoid going online where malware lurks or installing unfamiliar apps.

Watch Bob from Calabassas, CA Comments

Bob wants to write a document that has personal information on it and he wants to keep it offline and inaccessible to the internet. Is there any way to keep it stored to the hard drive and not be available? Leo says security is hard and thinking you can try and keep your information 100% safe is a fool's errand. Leo can think of several options to foil any defense, even not having it at all. The reality is, he'll most likely be protected through obscurity. He would also be much better off using a security tool like encryption. Bob can use a password manager like LastPass. It also has a mechanism which provides all of his passwords on the event of his death to an emergency contact.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Steve from Detroit, MI Comments

Steve is looking to get a new HDTV and wants to know if he should get a smart TV or rely on a set top box like Roku. Leo says that most HDTVs are smart TVs, but the apps are awful. He ends up using the Roku or the Apple TV to run all those apps. Steve can get an HDTV that isn't "smart," but they are usually low end options. Leo also says that UltraHD Premium sets are now all the rage and the prices have gone down on 4K TVs. But at the end of the day, it's best to just go with the TV he likes and a Roku.

Watch Michael from Oxnard, CA Comments

Michael is blind and is looking to get an Apple computer because he hears the accessibility is good. Leo says that Apple is one of the better ones, but he's by no means an expert. The MacBook is a great option, as its thinner and lighter. The Type C connector is fine and he can always get a dock for it to fit in other connectors. The only downside is that it isn't as fast as the MacBook Pro. As for smartphones, the iPhone is king for accessibility.

Watch Larry from Battle Mountain, NV Comments

Larry is thinking of going with powerline networking in his house. Leo says that thanks to the Powerline Alliance, powerline networking has gotten a lot better in the last few years. It's not as fast as Ethernet, however -- it's about half the speed. But it's still pretty good. Leo does it for his house and it works great. But instead of 20MB throughput, he'll get half that.

Watch Flob from New Jersey Comments

Bob (aka Flob) has come across Kevin Mitnick's site called KnowBe4. Leo says that Kevin is an old friend and he's followed his life since being a hacker and being arrested. Leo had him on the show and he's reformed and created a business to train businesses and employees to not be victim's of hackers and social engineering. It's about time to get him back on the air.