Why do I get a bluescreen when unplugging my USB Headset?

Episode 1248 (1:47:48)

Camden from Mission Viejo, CA

Cam has a USB headset that causes a bluescreen of death when he unplugs it, and then his USB ports stop working. Leo suspects that the USB driver is corrupted. It could also be a bad USB port or short circuit in the headset. But he should always test the driver. He should remove it in Device Manger - Windows Key + X, then select "Device Manager." Then let it reacquire and install the drivers.