Laurie found a new account on Windows called ASP.Net. What is that and can she get rid of it? Leo says that it sounds like an update that wasn't finished. Or it could be an unfinished install of a game that requires it. Leo says that in Windows Update, there's a section for network updates. Laurie should go into that and redownload the existing update. Rerunning it should get rid of the ASP.NET account.
Leo also says to be careful what programs your kids install by running as a limited user so you have to verify the install before typing in your admin password. Check out this technote at asp.net. Laurie can also check out Sysinternals at Microsoft.com.