Is a Femtocell a good way to get better cell reception in my house?

Episode 1158 (1:34:43)

Greg from Dillon Beach, CA

Greg has an issue with weak Verizon cellphone reception in his area. He wants to know if a Femtocell is a good option to fix that. Leo says it is if he has Internet in his house. Every cell phone company offers them, and they act as a kind of cell phone tower in the home, routing phone calls through the internet. But it depends on how much they want to keep him as a customer. If he asks for a customer retention expert and respectfully explain the problem, they may even offer him one at no charge. But if they try and sell him one, hold out. They shouldn't be paid extra to provide him with the cellphone service he expects.