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Episode 1138 November 23, 2014

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Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Becky from Mission Viejo, CA Comments

Becky wants to get her daughter a computer for college and needs some advise. Half the family is on Mac, half are on PCs. She wants a Mac, but Becky wants her to look at PCs. What should she do? Leo says one thing to do is to call the college and ask what their recommendations are, especially with access to printers. Networks, labs, and special software can determine what computing platform is best. If there's a support group for students, then call them.

Windows machines will require more attention to security, so $999 for the low end MacBook Air is a great place to start. It has a solid state drive, great battery life, and an aluminum Unibody. On Windows, Becky should consider the Acer Aspire S7. She shouldn't "cheap out" by going with a consumer brand. The business line is much more robust. And with a student discount, the 13" MacBook Air is about $949. She should also check with the college book store, because they often have great deals.

Watch Reb from Los Angeles, CA Comments

Reb would like to buy an LCD TV but he's worried about the plastic look that some of the TVs have. Leo says nearly all TVs are LED now. If he gets a 60hz TV, he won't have the soap opera effect issue. But with 120hz to 240hz TVs, he will.

The good news is that Reb can turn off the "frame interpolation" that TVs do to create a crisper image. It'll be in the menu settings, and may have different names depending on the model of TV. But the trend of movies now are high frame rate films shot at 48 fps or higher. So in the future, we may not have an option. But for now, he can turn it off.

Reb also has trouble doing spotlight searches in his NAS. Leo says that if his NAS supports AFP, that'll help.

Watch Elieazer from Florence, SC Comments

Elieazer watches TWiT through a Virtual Private Network. How can he configure his browser so that some things will go through the VPN, and other things won't? Leo says that VPNs slow things down because it routes the traffic through a VPN server. Elieazer uses ProXPN, which is a sponsor of the show. Leo doesn't think he can just choose which apps will go through the VPN, but it does make it easier to turn the whole VPN on and off.

Watch Gareth from Granada Hills, CA Comments

Gareth recently had his camera equipment stolen. Now he's using insurance to replace it and wants to know what Leo recommends. Should he get the Canon 70D again? Leo says the opportunity to start from scratch is good.

The Canon EOS 6D is full frame, and the quality will be light years ahead of the 70D. The 70D is APS-C, and is about the size of a fingernail, while the 6D has a sensor the size of a 35mm negative. So it's far better in low light, great depth of field Bokeh, and a host of other aspects. If he can go full frame, he will never go back. Additionally, the lenses are better and he'll get the most out of them.

Another option is to go mirrorless. The Sony A7 and Sony A7S are very compact and the A7II is coming out next month. But Leo says the Canon EOS 6D is the way to go.

Watch Bruce from Beaumont, CA Comments

Bruce's wife wants a great phone that takes great pictures. Leo says that the best are the iPhone 6 and 6 Plus, the Samsung Galaxy Note IV, and the Lumia 1520 Windows Phone. Bruce's wife should just pick the operating system and phone, and they really won't go wrong with any of them.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Richard from Hacienda Heights, CA Comments

Richard's Verizon Wi-Fi router won't work as a wired router, only Wi-Fi. Leo says that's bizarre because he would need to connect his router to the modem. Leo advises asking Verizon if it's possible to buy his own modem. He should get a DOCSIS 3 modem. The added benefit is that he won't be paying rental fees on it.

Richard should keep going back to Verizon and make them fix it. If they can't, then he has a case to go with another provider. The hardware layer is working if there's a "link light" lit. So it may be trouble on Verizon's end.

Watch Sean from Dana Point, CA Comments

Sean recently bought a Water Wolf underwater video camera for fishing. He'd like to be able to import the video he takes with the camera directly to the iPad. Leo says to get the Apple Camera Connection Kit. That will allow him to plug the camera or SD card into the iPad.

Even though the camera records in .mov, not all .mov files will work on the iPad. It could be a non standard .mov compression that's having issues being read by the iPad. He could try using a different app. VLC is a great option. He should try installing that, launching it, then plugging in the camera to the connection kit. Maybe that'll solve it.

Watch Jason from Newport Beach, CA Comments

Jason has a landline that he uses for calls, but AT&T is now giving him uVerse and they didn't tell him. He's really not happy and wants to change carriers. Leo says that they probably disconnected his copper phone line as well. In fact, they probably cut the copper line. That's dangerous because only landline phones work during an emergency, and VOIP won't.

The FCC is looking into this practice for that reason. 911 will stop working when the power goes out. Jason should file a complaint with the Public Utilities Commission about it.

Watch Arnie from Atlanta, GA Comments

Arnie saw that Leo likes the Sony A7 camera. He's got an NEX 7 and wants to upgrade to full frame. Leo says that the NEX is a great camera, but once he goes full frame, he'll never go back.

Arnie was just about to buy the a7s, but is wondering if he should get the A7 Mark II instead. It's got 5 axis image stabilization and that's a sweet feature. Sony just announced this new camera, and Leo doesn't know when it will be available. At the moment, it's just ad copy, there's no actual product to review.

Watch Jim from Santa Clarita, CA Comments

Jim's tablet won't log into Google services, saying he's using the wrong password. He can log into it on his computer, though. Leo says that a factory reset would likely fix it, but absent that, trying a different keyboard could solve it. Updating the OS could help as well.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Michelle from Thousand Oaks, Ca Comments

Michele uses Carbonite and she's concerned about how long the backup lasts. Leo says that if she deletes the original on the local drive, the backup drive will be removed about three months later. But if she's syncing it, it'll delete it immediately. Generally, though, backups don't get deleted right away. That's the whole idea.

If Michele is doing a local backup, she should get a backup drive that's larger than her original. That way she can backup several times. When it fills up, then she can get another. A good file sync program is Super Duper. It's great for syncing and backing up the internal drive to the external drive. And it never erases anything on the external drive unless it's told to.

(Disclaimer: Carbonite is a sponsor)

Watch Jim from Hollywood, CA Comments

Jim had one of the original iMacs and he heard a 'pop' and the display died. A Cinema display he had connected also went down. So he has to buy a new computer. He's wondering what the difference is between th i5 and i7 processor. Leo says about $300. They're very similar.

The i7 does multithreading, which is great for video editing. Multithreading allows each core to do two things at once. He can check out this site for more in depth comparisons - https://www.cpubenchmark.net/.

Should he get a fusion drive? Leo doesn't recommend them. He really won't get that much benefit from it. An SSD by itself with an external drive is far better performance wise. Put the OS and Apps on the SSD and keep the data on the hard drive. That's the most bang for his buck.

Watch Mark from Amherst County, VA Comments

Mark uses Verizon 4G Wireless service and runs through 40GB in an afternoon with video conferencing. He also ends up roaming, so he's paying for that as well as overages. Verizon told him that FIOS would be coming, but Leo says that'll never happen now because they've stopped growing that out. It all has to do with a tug of war with the FCC over net neutrality.

Mark is wondering if he has any other options? Leo says that Wild Blue's Exede satellite service is an option, but there will be latency. If he's doing video conferencing, satellite isn't the best. Rural areas really need a Tennessee Valley Project for Internet. The problem is that there's no money in it for the companies to lay down cable in sparsely populated areas. The only real option is cellular.

Google is doing an interesting thing by launching balloons with high speed internet capability. The "Loon Balloon" is designed to provide internet access to remote areas and third world nations.

Watch Jesus from Burbank, CA Comments

Jesus wanted to get the second generation Motorola Moto X and he's heard that Sprint has stopped carrying them. Leo says that's because everyone is moving away from GSM and CDMA towards VoLTE versions. There's talk that if he were to buy a Sprint MVNO SIM in an unlocked Moto X, it'll work. Eventually, all phones will be compatible with all services, which is how it should be. Check out MotoMaker.com. He should also make sure he gets a phone with the right radio frequencies.

Watch Betty from Menneffee, Ca Comments

Betty bought Webroot software for her XP Machine. She renewed and reinstalled it. Now she sees nothing on her screen. The problem with XP is that Microsoft no longer supports it and flaws are making Betty vulnerable. No antivirus will protect her from those vulnerabilities. Leo suggests going into the programs and uninstall everything and start from scratch. Also, here are a few steps Betty can take to protect herself since Microsoft has stopped supporting XP:

1. Stop using XP as an administrator. Use it as a limited user instead. Add an account as an administrator and then demote her existing account to limited user. This will stop over 90% of all the exploits out there.
2. Stop using Internet Explorer. Go with Google Chrome. It's free and far more secure.
3. Don't click on links in email.
4. Only get software from original vendors.
5. Keep the anti virus software up to date.
6. Stop using Java
7. Use a password vault like LastPass
8. Turn on second factor authentication