Jeri isn't getting her text messages through her laptops, and her carrier is AT&T. Leo says that text messages are through the cell phone. Leo says that the first time she logs in, the bank will send her a text. She'll then input the code and the website will know that her browser activity is legit. But she shouldn't have to do it every time if she has the box checked to "trust this computer." Then it'll trust it every time and not worry about it.