Pete is having issues while playing Candy Crush. The game pieces seem to be moving out of control, and after he puts it in sleep mode and then wakes it back up, it affects other games as well. Leo says that sounds like a touch screen issue. Leo says that if it's a hardware issue, it can't be affordably fixed since it's several years old. Leo advises getting a new phone; it would be much faster and cheaper.
Before doing that, he can go to the settings and see if there's a firmware update available. That could solve the whole problem. Can he get a refurbished phone? Leo says that they should be fine if 1) he gets it from the manufacturer, and 2) it's not older than a year or two. It's always best to go with one from the manufacturer so he will still get a warranty on it. His carrier should offer him a free phone for re-upping his contract.