How can I get a bad drive fixed?

Episode 1059 (1:56:31)

Naomi from Denver, CO

Naomi has been running SpinRite to repair a failing hard drive. Leo says that SpinRite fixes the lowest level problems of bad sectors. It will try and read them and if it can't, it'll copy the data off and move it, then mark that sector unusable. It won't stop until it reads it, which can take weeks. She did that and now it won't boot up. Leo says to get the data off the hard drive first by booting to a CD or by using another PC to read it. Then transfer the drive and make it a USB external drive. Then wipe the drive and reinstall Windows. Better yet, just get a new drive because it's starting to fail.