Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Laurie from Austin, TX Comments

Laurie says that Microsoft's Windows 8.1 doesn't support the Microsoft Easy Transfer Wizard with the new update. Leo says that the Transfer Wizard sometimes backfires and doesn't really work. So it may be Microsoft deciding that it's not worth it anymore. She has a bunch of old computers that she's wondering what to do with, and Leo suggests putting Linux on them. Leo says that Ubuntu Linux is a great version for people coming from Windows. It'll breathe new life into an old computer, and will keep it secure.

Watch Richard from Simi Valley, CA Comments

Richard can't get Movie Maker on his Windows 8 machine. Leo says that he can download it directly from get.live.com. It works on Windows 8 just fine, and it's free. If Richard wants to graduate past that, he should look at Adobe Premiere Elements.

Watch Louis from Hollywood, CA Comments

This week, the US appeals court struck down the FCC's net neutrality rules. Louis says that the Net Neutrality was executed like a mob hit in a Scorsesse film. Leo says we're seeing a movement of closing the Internet to prevent it from relying on the free flow of bits. Leo says that Verizon and other carriers would like to control access and profit from it, which is a bad thing. Leo says that the battle may have been lost this week, but the war is far from over.

As Expected, Court Strikes Down FCC's Net Neutrality Rules: Now What? (TechDirt)…
http://www.techdirt.com/articles/20140114/08521425868/as-expected-court-strikes-down-fccs-net-neutrality-rules-now-what.shtml

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch TJ from California Comments

TJ is looking to buy a new laptop and she wants to know the minimum requirements she should be looking for. Can she update her old Windows ME computer? Leo says that TJ could put Linux on it, but that's about as best as she can get with that. Leo says that for what TJ wants, she could look at the Microsoft Surface 2, which comes with Windows RT and a free Microsoft Office suite. Since it comes with a keyboard, it's a nice hybrid. It's a tad small at 10", but it's a great mobile option. TJ wants a 15" screen, though. Leo says 4GB of RAM, and an SSD with 128GB of storage is minimum she should get. The speed improvement of an SSD is really nice. Less expensive models won't have it, but it is worth getting. So she should get a smaller, faster drive for the same price.

4th generation Intel Core processor (Haswell) is the processor she should look for. Leo suggests Lenovo or Dell. She can still get Windows 7 machines from Dell. She could also check with Asus. If she gets a Windows 8 machine, she should get a touchscreen, but she'll save money with a Windows 7 system. Can she still get one with a floppy drive? Leo says she can still by an external drive, but it's far more efficient to just save files in the Cloud. She's also concerned about the webcam, but Leo says she can just put tape over it. It's a good thing to have for webchats, though.

Watch Michael from Fountain, CO Comments

Michael just went to Windows 7 Pro from Windows XP. He's concerned that since XP is going away, and he's got the Windows 7 upgrade, how will that effect him as he upgrades it? Leo says that over at WinSupersite, there's a list of tricks on how to upgrade without having the original discs.

Watch Jim from Huntington Beach, CA Comments

Jim had a hard drive crash and now that he's restored his data, his file sharing is horribly slow. Leo says that could be due to a problem with the file sharing servers, but if they're working OK with other computers, it may be a bad restore. Leo says it could also be a security issue in Windows or even the router itself. Jim should try bypassing the router to see if it works better. If so, a reset of the router may fix the issue.

Watch Torri from Yoba Linda, CA Comments

Torri says that Outlook won't allow her to send out mass mailings anymore. Leo says that's a security feature to guard against Spam. He suggests a service like Constant Contact or Mail Chimp. They're commercial services that can bypass the restrictions by Outlook or her ISP, and will allow her to keep contact with her clientele. Mail Chimp is free for a certain number, and then they charge. Constant Contact is a paid service. Both are excellent.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Jerry from Rincon Hills, CA Comments

Jerry replaced his hard drive recently and now he's getting Windows Vista update error - Error 8024a000. Leo says that it seems to be an issue with removing the McAfee or Norton AVS that came with the system recovery discs. He recommends removing McAfee. Then once that's done, he should try again to update it. Here's a technote from Microsoft on the error.

The chatroom says it may be a drive size discrepancy and it may be the driver that's causing the issue, requiring a driver update. Here's another technote from Microsoft on fixing it.

Watch Laxman from California Comments

Laxman is looking at Garmin's GPS app, and it's $50. Leo says that there are free apps, but Laxman's phone doesn't have a data plan.

Leo says many of the map apps can download the maps ahead of time, so he wouldn't need data to load them while he's on the go. Leo likes MotionX GPS Drive. It's only $0.99, with voice guidance for $10 a year.

Watch Kay from Riverside, CA Comments

Kay wants to learn Windows 8 and would like a book that can teach her step by step. Leo says that Visual's Teach Yourself Windows 8.1 Visually is good. But for something step by step, Microsoft's Windows 8.1 Step by Step is excellent. There' s also Que's Absolute Beginner's Guide for Windows 8.1.

Watch Priscilla from Newberry, SC Comments

Priscilla has a Samsung Galaxy Epic 4G and she loved it, but it's broken and she needs a new phone. She hates Sprint, though. Leo says Sprint is horrible. But then again, they all are. Priscilla wants to get the Samsung Galaxy SIV, but the price on the phone went up by $50 recently, from $199 to $249. She wants to know who she would call about that, Sprint or Samsung. Leo says that since it's a subsidy issue, she would have to go to Sprint about that. They likely just changed their subsidy. Since Priscilla doesn't seem like a very happy Sprint user, Leo suggests looking into T-Mobile. They have a great deal right now where they'll actually pay her early termination fee. It ultimately comes down to what carrier has the best coverage in her area, though.