Maryanne recently bought a Samsung Galaxy S4 and she's missing the visual voice mail alerts. Leo says that may be due to a carrier restriction and may need to be set up with them.
Absent that, Maryanne should go into visual voicemail settings and look for the "display notifications" option. But there isn't a feature to have the phone jump up and grab her attention. One workaround is Google Voice. It will enable her to have a phone message follow her from phone to phone.